Frequently Asked Questions
Frequently Asked Questions
Yes, we offer a complete satisfaction guarantee on every product. If the product is flawed, we will either replace it or issue a complete refund.
We are open to our customers. The core of our team is integrity. If you are one of our customers, you became a member of our family.
The market is saturated with children’s toys. But all of them don’t vary from each other in quality and consideration to details. Our brand exists for you to see this difference.
The InGame Toys can develop your child’s life skills and improve their intelligence.
Frequently Asked Questions
Yes, we do.
When you submit your order, we will email you a tracking number. Up to one business day may pass. You can then use a unique link we give you to check the status of your order.
The courier we work with: UPS, DHL, USPS.
Contact Us: shipping@ingametoys.com
We will ship out the order within 1 business day.
It depends on your destination country. Domestic shipping within the US is 2-4 days. Canada 5-8 days. In most European countries it takes about 15 days. We are improving the delivery speed.
Please make sure the package is in good shape and fulfills your needs after receiving it, and if so, please provide us with favorable feedback.
There are multiple potential causes for this. However, you shouldn’t really worry because we will take care of all unforeseen circumstances and will not abandon you.
With the exception of the USA-owned islands, we offer free shipping on all of our products across the country.
If you are located outside of the U.S.A, there will be an added shipping charge to the base amount of your order. The cost of shipping varies depending on the location and is exposed by UPS-type shipping companies. You will be able to see this amount on the checkout page.
Frequently Asked Questions
We accept credit\debit cards.
We accept VISA, MasterCard, and American Express.
All prices are quoted in USD unless you are located in Canada or another country, where prices are listed in a different currency, it will automatically change from USD to CAD or EUR.
Frequently Asked Questions
Yes, you can.
Contact Us: refund@ingametoys.com
Subject to a 25% restocking fee on the items plus any shipping and handling costs, we’ll think about taking the items back.
We promise to send your purchases in brand-new condition. You have 24 hours to contact our customer service and make a claim if the product has any flaws. We will either replace the item or refund your money.
